Can I cancel my reservation?

Yes, you can cancel your reservation on your own up to 3 days before the trip by opening the confirmation email, and clicking "View Booking". After accessing this button, there will be an option to cancel your booking. Note that booking cancellations are subject to our cancellation policy which you can view here.

For cancellations needing to be made less than 3 days before any given tour date, please send us an e-mail through our help desk here, or call us at 81-42-445-0798. 

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